Video iPods shipped with Virus

And now from the really bad oops category. It appears that Apple shipped a “small number” of Video iPods with the Windows RavMonE.exe virus.

Small Number of Video iPods Shipped With Windows Virus

We recently discovered that a small number –
less than 1% – of the Video iPods available for purchase after September 12,
2006 left our contract manufacturer carrying the Windows RavMonE.exe virus. This
known virus affects only Windows computers, and up to date anti-virus software
which is included with most Windows computers should detect and remove it. So
far we have seen less than 25 reports concerning this problem. The iPod nano,
iPod shuffle and Mac OS X are not affected, and all Video iPods now shipping are
virus free. As you might imagine, we are upset at Windows for not being more
hardy against such viruses, and even more upset with ourselves for not catching
it.

The iPods came from a contract manufacturer. All jokes aside this is really bad for a company like Apple that prides itself on quality control. In addition, they compound the error by adding this line to their website

As you might imagine, we are upset at Windows for not being more hardy against such viruses, …

OK Apple, that is just nonsense. I am an ardent supporter of Apple because it does a lot of things right, and I obviously don’t have any love for Microsoft. But the above line is just a cheap shot and a weak attempt to deflect blame. This is NOT a Windows problem. This is the fault of your crappy quality control for:

a) having the potential for a brand new iPod to get infected at a contract facility, and
b) not having the proper checks in place to catch it

The old rule of being a “Man” and taking your licks when you deserve it apply here. If I were apple, I would take down that line immediately and reprimand the person that put it up there. I would also get on your PR department for letting a line like that be put on your official website. That sort of comment belongs on a Mac Centric Blog NOT on a company website.

This story was bound to go viral and you know the Microsoft shills like George Ou, Thurrot et. al are just salivating at the chance to indulge in Apple bashing. What Apple displayed here was a lack of class and because of that the MS shills can wag their finger at the Mac faithful. And THAT really gets my goat. Sigh ….

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